DOCUMENT DIGITIZATION & INSIGHTS

We turn PDFs, scans, and emails into structured, searchable knowledge, then make it easy for your teams to ask questions in natural language. Anyone can prompt the system in their own words and get accurate, cited answers drawn directly from approved documents.

Document Digitization & Insights

HOW WE WORK

We digitize and structure your documents, index them, and enable your teams to ask any question in their own words.

Excellence in Delivery

Excellence in Delivery

Good enough is not good enough for us or for our clients. From OCR accuracy to retrieval quality, we focus on precision, speed, and measurable results.

Built Around Your Stack

Built Around Your Stack

We connect your file stores, email, ticketing, and knowledge tools. Secure, compliant, and vendor neutral so adoption is fast and low risk.

Digitize and Structure

Digitize and Structure

We ingest PDFs, images, office files, and emails. Content is OCRed, cleaned, and normalized into searchable text, tables, and entities ready for retrieval.

Ask Freely, Get Reliable Answers

Ask Freely, Get Reliable Answers

Teams can prompt questions in plain language, whether technical or conversational, and receive concise answers with exact citations from the source page or section.

Quality and Confidence

Quality and Confidence

We apply layout-aware OCR, table extraction, and de-duplication. Confidence scores, validation tests, and human review keep accuracy high.

Works Where You Work

Works Where You Work

Search and Q&A live inside your daily tools, such as your helpdesk, CRM, or intranet, so answers are always one click away.

Retention and Audit

Retention and Audit

Track lineage from answer to page. Apply retention schedules, legal holds, and deletion policies with full visibility and logs.

DELIVERY FRAMEWORK

Our process is built to move fast, stay transparent, and deliver results that last. Every project follows a proven framework designed to ensure accuracy, security, and smooth implementation from start to finish.

We start with a 60–90 minute working session to align on goals and document types.

  • Map repositories, file formats, and usage patterns
  • Identify top Q&A scenarios and response needs
  • Define accuracy targets, latency goals, and user roles

We confirm all systems and permissions are in place.

  • Validate connectors to file stores, email, ticketing, and DMS
  • Confirm identity, access, and sharing settings

We translate understanding into a concrete build plan.

  • Ingestion flow, OCR models, and parsing rules
  • Entity and table extraction design
  • Indexing and retrieval strategy for fast search
  • Q&A configuration, citation logic, and fallback prompts
  • Security, encryption, logging, and audit setup
  • Timelines, acceptance criteria, and roles

Deliverable: A detailed Solution Design Document covering scope, milestones, and success benchmarks.

We implement, test, and release with confidence.

  • Set up pipelines, OCR, and indexing jobs
  • Validate extraction quality and test Q&A accuracy
  • Embed search and prompt experience into your tools
  • Soft launch with pilot users, then organization-wide rollout

We help your team use and maintain the system confidently.

  • Role-based training for end users and admins
  • Reference guides and short video walkthroughs
  • Prompt examples and answer review best practices

Deliverable: Handover package with training materials and day-to-day playbooks.

We stay close after go-live to protect stability and performance.

  • Monitor ingestion, OCR quality, and index updates
  • Tune retrieval accuracy and prompt experience
  • Respond within 10 minutes for any reported issues

INTEGRATIONS

We integrate with your favorite platforms.

Collaboration Apps

Collaboration Apps

Support Platforms

Support Platforms

Cloud & Storage

Cloud & Storage

Finance

Finance

API

API

FAQs

Most of our clients are in services, technology, ecommerce, and B2B industries, but our approach is flexible enough to support any organization that has digital processes and a desire to improve them.

Yes. Beyond implementation, we provide consultancy to help organizations define AI strategies, identify high-value use cases, and design scalable operating models.

No. Some clients have strong engineering teams, others do not. We can partner with your existing team or handle the full implementation for you. What we do need is a clear owner on your side who understands the business goals and can make decisions.

Most projects start with a discovery call where we learn about your goals, current tools, and pain points. From there, we create a solution design document that outlines the proposed approach, architecture, timeline, and investment before any build begins.

Yes. Many clients begin with a focused pilot around one process or team. Once the pilot is live and delivering results, we expand to additional workflows, teams, or regions using the same foundation.

Since every project we take on is a custom solution, whether it's an AI agent, a new automation, or a consultancy engagement, our pricing depends on the specific complexity and scope of your needs. To give you an accurate and detailed quote, we recommend booking a call with one of our experts.

Timelines depend on scope, but many clients see their first live agent or automation within a few weeks. Larger, multi-team or multi-system projects take longer, and we usually structure them in phases so you see value early while we continue to expand.

We integrate with CRMs, helpdesks, collaboration tools, cloud platforms, and custom internal systems through APIs. If your tools have an API or can be connected through modern integration platforms, we can usually plug into them and make them work together.

Yes. We prefer to build around what you already use instead of forcing a full replacement. If you already work with specific AI providers, cloud platforms, or data tools, we can usually layer our agents and automations on top of that stack.

We are vendor neutral. We choose models and tools based on your use case, compliance needs, performance, and cost. In many cases we mix several providers so you get the best possible balance of quality and reliability.

We work with your policies around access control, logging, encryption, and data retention, and we prefer least-privilege access. When needed, we can keep all data and models inside your own cloud environment.

You will be closely involved at the start for discovery, decision making, and access to systems. After that, we handle the heavy lifting on design, build, and testing, while keeping your team in the loop through regular check-ins and reviews.

Yes. We provide training and handover sessions so your team knows how to use, monitor, and get the most from the agents and automations we deploy. When needed, we also create simple documentation or quick reference guides tailored to your workflows.

Yes. We provide free ongoing support after the solution goes live, including proactive monitoring and optimization, to ensure continuous success and performance.

That is expected. As your teams use the solution, new ideas and edge cases appear. We can extend, refine, or reconfigure your setup so it stays aligned with your goals as they evolve.